Public Sector Innovation Awards

‚Äč2020 Award Winners

Congratulations to the winners of the 2020 Public Sector Innovation Awards! The winners were announced at an Award Ceremony at Questacon on 31 July 2020.

Purpose of the Awards

A successful public service is one that can find new and better ways of doing things, and that can solve problems in new ways. It is one where new ideas are tried and tested, and where old approaches are phased out and replaced with new, more suitable and effective methods. It is one that is innovative.

The Public Sector Innovation Awards were created in partnership with the Public Sector Innovation Network to better recognise and celebrate the innovative work that occurs within the public service. Importantly, they provide a platform to share innovative approaches across the public service and to encourage others to adopt more innovative approaches to public administration.

Why nominate?

Have you or your colleagues been involved with trying to design and deliver better, more innovative public services? The Public Sector Innovation Awards are seeking to recognise these efforts and:

  • highlight the innovation happening within the public sector;
  • spread the good ideas that have been put into practice, and the lessons learnt; and
  • foster a culture that supports and celebrates people and agencies doing things differently.

Assessment and recognition

Nominations will be shortlisted through an assessment process, with finalists asked to give a presentation to a panel of judges.

In submitting a nomination, nominees agree that information from their nomination may be used by IPAA and the PSIN to promote the Awards, including case studies and presentations. Finalists and winners may be required to participate in post awards activities.

Awards Categories

Awards will be given in three categories: Citizen Centred Innovation, Digital and Data; and Culture and Capability. There is also a Judges' Award for a nomination that stands out from the crowd! For descriptions of these categories click here.


Any individual or team of a Commonwealth or ACT Government entity may nominate an initiative for the Awards. Please note, due to a growing interest in the awards the limit of 3 nominations per agency has been wavied. There is currently no limit to how many nominations an agency can submit.

Nominations can either be for yourself and any others involved in the relevant work, or for colleagues that you have seen doing innovative initiatives (with their permission). They can be large in scale and impact or small and related to interative and innovative work.

Nominations may be for initiatives that are quite new or well-established. We encourage innovations that may not have been successful but where there were valuable lessons or insights.

It is at the discretion of the nominating organisation as to whether nominations are managed centrally. However, all nominations must be endorsed by an SES officer (or equivalent).

2020 Awards - Key Dates

  • Monday 16 March - Nominations open
  • Friday 15 May - Nominations close
  • Monday 22 June - Finalists Announced
  • Wednesday 1 July - Launch of online Innovation Month
  • Tuesday 21 July - Judging Session
  • Friday 31 July - Award Ceremony

Important Information

  • Frequently Asked Questions - FAQs for the Innovation Awards can be found here.
  • Tips -  tips for submitting a great nomination can be found here.


For more information please contact the IPAA team at or on 02 6154 9800.


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Contact IPAA

ABN: 24 656 727 375
Phone: (02) 6154 9800
Unit 4A, 16 National Circuit,
Barton ACT 2600

Postal Address

PO Box 4349
Kingston ACT 2604

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