2020 Public Sector Innovation Award Winners

Congratulations to the winners of the 2020 Public Sector Innovation Awards! The winners were announced at an Award Ceremony at Questacon on 31 July 2020. The Ceremony was hosted by Elizabeth Kelly PSM, Deputy Secretary at the Department Industry, Science, Energy and Resources, with the Awards being presented by the Secretary of the Department, David Fredericks PSM. The Ceremony was broadcast live across Australia.

Pitch – a highlights video of the finalists pitches to the judging panel is available here.
Event Resources – photos and video content from the Ceremony can be viewed here.
Press –  The Canberra Times article on the Awards can be accessed here, with the Mandarin's article available here.
Awards Winners Booklet – view the PDF of the booklet here.
Trophy Design –  read more about the design of the interactive trophies produced by Questacon here.



Department of Education, Skills and Employment
Regional University Centres Program

Regional University Centres expand access and opportunities for regional and remote tertiary students, offering customised facilities and student services, driven by local communities. Centres provide students with the option to remain in their regional or remote community while undertaking their study online in a fully supported ‘campus-like’ environment.

Australian Taxation Office
Single Touch Payroll

Harnessing business payroll systems to create an enduring, real-time flow of pay and super information and realise new levels of transparency, compliance and social benefit for the Australian community.

Department of Agriculture, Water and the Environment
Innovations with 3D X-ray Technology

Using 3D X-ray technology and creating auto-detection algorithms to identify biosecurity risk at the Australian border. The increase of global trade and tourism means the increase of biosecurity threats, and leveraging innovative technologies and processes ensures the efficient and effective protection of Australia from exotic pests and diseases.

Department of Parliamentary Services Classified: Innovative Cyber Security Awareness Program (Culture and Capability Category)

Leveraging on public-private partnerships and storytelling methods to develop an innovative and engaging approach to promoting cyber security awareness amongst users.

Services Australia
JobSeeker Streamlined Claim (Citizen-Centred Category)

Services Australia delivered a streamlined digital JobSeeker claim experience to ensure rapid connection to payment for people; reduce the need for staff intervention and remove steps where people need to call or visit the agency.

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IPAA ACT acknowledges the Traditional Owners and Custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to their Elders past, present and emerging.

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