Public services were tested dramatically during the 2020 COVID-19 pandemic.
Dr Gordon de Brouwer PSM, IPAA National President, explores the opportunities and risks presented by COVID-19, including the significant shifts in decision-making structures and processes, leadership, and service delivery.
This presentation is an excerpt from an IPAA Queensland and QLD Department of Natural Resources, Mines and Energy DNRME Speaker Series Event, which was delivered online on 8 July 2020.
Transcript - a transcript of Dr de Brouwer's presentation can be accessed here.
Video - the video of Dr de Brouwer's keynote presentation (27 minutes) is available below or can be viewed on IPAA’s Vimeo channel here.