A Little Less Conversation, A Little More Action: Design and Systems Thinking in the Public Sector

(L-R: Misha Kaur, Dr Luke Craven, Jo Wood and Dr Nina Terry)

On Wednesday 24 June 2020, IPAA in partnership with the Australian Taxation Office hosted Design and Systems Thinking in the Public Sector with Dr Nina Terrey, Global Chief Methodologist, ThinkPlace and Jo Wood, Director-General, ACT Community Services Directorate. The event was live-streamed from the IPAA office facilitated by Misha Kaur, Assistant Commissioner, Australian Taxation Office and Luke Craven, Director Foresight, Australian Taxation Office. 

Powerpoint Presentation – introductory slides on Systems and Design in the ATO presented by Misha Kaur can be viewed here
Systems List Technique Activity – instructions for utilising the template outlined in the engagement exercise can be found here
Video – a complete video of the event (60 minutes) is available below or can be viewed on IPAA’s Vimeo channel here

Photos – a selection of event photos are provided below, for high resolution copies please contact IPAA here.


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In-kind partners

IPAA ACT acknowledges the Traditional Owners and Custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to their Elders past, present and emerging.

Contact IPAA

ABN: 24 656 727 375
Phone: (02) 6154 9800
Unit 4A, 16 National Circuit,
Barton ACT 2600

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PO Box 4349
Kingston ACT 2604

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