If the event is cancelled due to COVID-19 government restrictions, a refund will be offered for the full ticket price.
If an individual is unable to attend the event in-person due to COVID-19 government and travel restrictions, a refund will be offered for the full ticket price. Registrants may elect to attend the event virtually, in which case a partial refund of the difference in ticket price will be offered.
If an individual as part of a group booking is unable to attend for these reasons, a refund will only be offered for the individual ticket price.
If an individual is unable to attend due to reasons outside of COVID-19 government restrictions, the standard IPAA Event Cancellation Policy applies:
Registrants that are no longer able to attend an IPAA event must advise IPAA ACT in writing at least five working days prior to the event. Refunds will not be granted to registrants that cancel their ticket/s within five working days out from an event and will still be required to pay the full invoice.
Substitute nominees are welcome and encouraged to attend as a replacement. The replacement’s details must be provided to IPAA ACT a minimum of one full business day in advance of the event. Changes made with less than 24 hours’ notice cannot be guaranteed. If a member wishes to substitute a non-member in their place the full ticket fee will be payable.
Refunds will not be given to registrants who do not attend the event. The total invoice is still payable.
Registrants should check that they are a corporate member before registering for an event. In the event they have selected the wrong membership, a refund may not be available if the event has been fully subscribed.