Spirit of Service Award Winners

Congratulations to the Winners and Runners Up of the Spirit of Service Awards for 2021-22!

The winners were announced at the inaugural Award Ceremony at the National Arboretum in Canberra on 12 May 2022. The Awards were presented by Katherine Jones PSM, Secretary of the Attorney-General's Department and President of IPAA ACT.

More information on the Winners and Runners Up can be found in the official booklet here. Photos and a highlights video of the Ceremony are available on our event resources page here.



Department of Foreign Affairs and Trade
Australian Passport Office: Visible Digital Seal (VDS) Solution for the Australian International COVID-19 Vaccination Certificate (ICVC)

To enable international travel, the Australian Passport Office (APO) designed and delivered the back-end solution for Australia’s International COVID-19 Vaccination Certificate (ICVC). The ICVC is secure, interoperable, and trusted by border authorities around the world. It is world-leading in its use of Visible Digital Seals (VDS) technology for digital authentication.


Australian Digital Health Agency
COVID-19 Vaccination Dashboard

The COVID-19 vaccination dashboard was launched on 25 November 2021 in My Health Record (MHR) to provide consumers easy access to information that is relevant to the COVID-19 vaccination journey in one place. This includes proof of vaccination, COVID-19 test results and related health information.



Australian Bureau of Statistics and the Australian Signals Directorate
2021 Census: building trust and partnerships to achieve excellence in cyber security

The 2021 Census Digital Service (CDS) was arguably not just Australian Government, but Australian society’s largest online event. The CDS provided a smooth, easy digital experience that counted over 20 million people, while repelling close to 1 billion cyber-attack attempts. The CDS exemplified public-private partnerships and government collaboration.


Services Australia and the Australian Taxation Office
myGov Linking: ATO and Services Australia Collaboration

The Australian Taxation Office (ATO) and Services Australia collaborated to achieve positive outcomes for customers experiencing problems linking their myGov accounts to the appropriate member services. This work commenced at a time of significant customer need for government services, including demand drivers: COVID-19 Disaster Payment, Tax Timepeak, and the COVID Vaccination Certificate.



Department of Social Services
Development of Australia’s Disability Strategy 2021-2031

The Department of Social Services (DSS) led the development of Australia’s Disability Strategy (the Strategy) collaboratively across all governments and disability community. The Strategy launched with significant funding and new features that people with disability said were lacking in the previous Strategy. The disability sector released public statements praising the Strategy and its genuine engagement with people with disability.


Australian Radioactive Waste Agency 
Australia’s 40-year challenge to achieve community support for Australia’s first radioactive waste management facility.

Establishing and maintaining social licence in a small rural community, while continuing to build broader awareness and support, was central to solving Australia’s 40-year challenge of acquiring a site for the first ever National Radioactive Waste Management Facility (NRWMF).



Australian Taxation Office
Tax Super & You and Paying It Forward schools’ learning products

Understanding taxation and superannuation concepts, their value and how to participate in the systems is a core life skill that every child deserves to leave school with. The Australian Taxation Office developed simple, accessible (online) and attractive learning products to help primary and secondary teachers deliver these core skills.


National Indigenous Australians Agency
Footprints – The National Indigenous Australians Agency’s cross-cultural competency learning program

The Footprints Program is the National Indigenous Australian Agency’s (NIAA) flagship cross-cultural learning and professional development initiative. It aims to ensure the NIAA’s staff continually and actively enhance their cross-cultural knowledge and understanding, including of Indigenous Australian peoples, their cultures and histories.



Royal Australian Mint
Donation Dollar - a world-first initiative to inspire and cultivate the collective spirit of generosity in all Australians

The Donation Dollar is a circulating coin displaying the words ‘Give to help others’, providing daily reminders to Australians to donate to those in need. The initiative encourages Australians to find a Donation Dollar in their change and donate it to a charity or those in need.

IPAA congratulates all of the finalists in the 2021-22 Awards! More details on nominations for the 2022-23 Awards will be announced soon!


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IPAA ACT acknowledges the Traditional Owners and Custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to their Elders past, present and emerging.

Contact IPAA

ABN: 24 656 727 375
Phone: (02) 6154 9800
Unit 4A, 16 National Circuit,
Barton ACT 2600

Postal Address

PO Box 4349
Kingston ACT 2604

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