Terms and Conditions

Cancellation Policy
Registrants that are no longer able to attend an IPAA event must advise IPAA ACT in writing at least five working days prior to the event. Refunds will not be granted to registrants that cancel their ticket/s within five working days out from an event and, will still be required to pay the full invoice.

Substitute nominees are welcome and encouraged to attend as a replacement. The replacements details must be provided to IPAA ACT the day before the event. If a member wishes to substitute a non-member in their place the full ticket fee will be payable.

Refunds will not be given to registrants who do not show up to an IPAA event on the day. The total invoice is still payable. Refunds will not be given to registrants who have paid for a full priced ticket without checking that they are a Corporate Member.

Program Changes
IPAA ACT reserves the right to change programs/speakers or, to cancel programs if enrolment criteria is not met or, when conditions beyond its control prevail. In the event of an IPAA event being cancelled, all registrants will be notified and their full registration fee will be refunded.

Privacy Policy
IPAA ACT is committed to protecting the privacy of information collected about its members and clients. The Institute collects information as required in order to administer and manage registrations for its courses and events. If registrants do not provide all the relevant information, registrations may not be confirmed. In some cases, names and agencies will appear on a participant list distributed to participants in a course or event. Individuals who wish to access their personal information or have any queries in relation to the manner in which the Institute handles personal information, should contact IPAA ACT.

Event Photography
Many IPAA ACT events are photographed and recorded. Images and recordings are kept by IPAA ACT and may be used for non-commercial promotional purposes including websites, publications, social media and other modern technologies. If you do not want your photograph taken at an event please inform the photographer on the day.