Work with Purpose | Episode #4 | 28 April 2020


In this episode, Kathryn Campbell AO CSC, Secretary of the Department of Social Services (DSS), gives her insights into the DSS COVID response, including:

  • Department of Social Services priorities
  • Challenges of processing a year’s worth of claims in five weeks
  • The onboarding of thousands of new staff
  • How the APS has grounded its work and decisions on what’s best for Australia
  • How to sustain a workforce already exhausted by the Bushfire crisis
  • What makes Kathryn proud to be an Australian Public Servant
  • How the APS accesses community networks to make better decisions

Transcript - a full transcript of the podcast is available here.
Download - to listen offline or share within your organisation, an MP3 file of the podcast is available for download here.


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IPAA ACT acknowledges the Traditional Owners and Custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to their Elders past, present and emerging.

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